Propertymark Raises Concerns Over Renters Rights Act and Agency Websites
Lettings

Propertymark Raises Concerns Over Renters Rights Act and Agency Websites

By Jordan Hale, Senior Lettings Editor · 20 May 2026 · 1 min read

Propertymark, the leading professional body for letting agents, has expressed apprehension about the implications of the forthcoming Renters Rights Act, particularly in relation to compliance demands on agency websites. The organisation warns that new digital requirements could place additional burdens on letting agents and inventory clerks, potentially affecting day-to-day operations and regulatory compliance. Many UK teams now handle this with dedicated property inventory software.

Digital Compliance Under Scrutiny

The Renters Rights Act, currently under parliamentary review, is expected to introduce a range of measures aimed at strengthening tenant protections and increasing transparency in the private rented sector. Propertymark has highlighted that one area of concern is the anticipated obligation for letting agents to update their websites with more detailed information about properties, fees, and tenant rights. This could require significant investment in website upgrades and ongoing maintenance, especially for smaller agencies with limited resources.

Impact on Letting Agents and Inventory Clerks

For letting agents, the proposed changes mean a greater administrative workload to ensure all online information is accurate and up to date. Inventory clerks may also be affected, as the Act could require more comprehensive digital records of property conditions and tenancy agreements. Propertymark is urging the government to consider the practical challenges faced by agents and clerks, and to provide clear guidance and support to help the sector adapt to the new rules.

Call for Clarity and Support

Propertymark is calling for further consultation with industry stakeholders before the Renters Rights Act is finalised. The organisation emphasises the need for clear, practical guidance on website compliance and digital record-keeping, to avoid unintended consequences for letting agents and inventory professionals. As the sector awaits further details, Propertymark continues to advocate for a balanced approach that protects tenants without overburdening property professionals.


Source: Letting Agent Today
About the author
Jordan Hale
Senior Lettings Editor

Jordan Hale leads The Property AI's lettings coverage with a focus on UK rental legislation, agent compliance, and the day-to-day pressures facing letting agents. Articles bylined Jordan Hale combine current trade reporting with practical guidance for letting agents and inventory…

Specialises in: Renters' Rights Act, EPC regulations, tenancy deposit schemes, agent licensing, Right to Rent compliance.

Streamline Your Property Management

See how The Property AI helps landlords and letting agents create inventory reports and grow their business.

Book a Free Demo