Editor's note: This brief was summarised by The Property AI Newsroom from a report by Mortgage Solutions. Read the original article for full details.

Dudley Building Society Expands Mortgage Platform Access to All Brokers

Dudley Building Society has completed the phased launch of its cloud-based mortgage origination platform, making it available to all brokers. The platform, developed with fintech provider Ohpen, is designed to reduce administration, improve case visibility, and speed up processing.

The mutual rolled out the platform to all brokers following a phased introduction earlier in the year. According to Dudley Building Society, early feedback has indicated efficiency gains for brokers, with referred decisions in principle (DIP) now taking as little as three minutes to review, compared to 45 minutes previously.

The platform is part of Dudley Building Society’s broader digitisation programme and was designed using feedback from intermediaries. Its features include reduced paperwork, fewer required signatures, and improved visibility throughout the mortgage process. Brokers can access real-time case updates and key documents, which is expected to reduce the need to chase updates or DIP certificates.

For firms, the platform allows oversight and management of submitted business through individual logins. Dudley Building Society has announced plans for further enhancements, including integration with broker systems and sourcing platforms in future development phases.

The lender stated that the platform aims to remove friction from the mortgage process, focusing on reducing time spent on administrative tasks such as chasing updates or rekeying information.

This development is relevant for UK letting agents and inventory clerks who work closely with brokers and require timely updates on mortgage progress for property transactions.