Editor's note: This brief was summarised by The Property AI Newsroom from a report by Mortgage Solutions. Read the original article for full details.
Majority of Homebuyers Back Digital Property Packs, OPDA Finds
Research from the Open Property Data Association (OPDA) has revealed that 86% of recent homebuyers believe using a digital property pack is a good idea when buying or selling a property. This figure has increased from 82% in 2025, according to the OPDA’s Future of Homebuying Report 2026.
The report also found that confidence in sharing key documents through digital property packs has risen from 76% in 2025 to 87% in 2026. The government’s Home Buying and Selling Roadmap, published last month, includes digital property packs as a key requirement for future property transactions.
For letting agents and inventory clerks, the findings highlight a growing expectation for digitalisation and transparency in the property sector. The report noted that 77.8% of respondents felt the home buying and selling process needed reform, while 85% believed the process would improve in the next five years.
Londoners showed particularly strong support, with 90.1% of respondents in favour of digital property packs. The main reasons cited for supporting digital packs were improving the speed of transactions (79%), ease of use (78%), and access to real-time updates (78%).
The OPDA report also pointed to ongoing challenges in the home moving process. Almost one in five respondents said they were asked to provide the same information four to five times during a transaction. Additionally, 66% of people reported being put off moving again due to issues in the home buying and selling chain. Obtaining information about the property was the biggest challenge for 23.8% of respondents, while 26.8% said chasing for updates was the major issue. The report also found that 58% of people experienced a transaction falling through after an offer was accepted.
Digitalisation was identified by 40% of respondents as the single change that would most improve the home buying and selling process. The OPDA highlighted the need for greater transparency for buyers and sellers, noting that many enter the process unaware of transaction timelines and potential delays.
Source: Mortgage Solutions