Editor's note: This brief was summarised by The Property AI Newsroom from a report by Property Industry Eye. Read the original article for full details.

Avrasons Launches Residential Sales Division and Upgrades Systems

Avrasons, a family-run agency based in Oval, south London, has launched a residential sales division as part of a broader expansion and operational overhaul. The agency, founded in 1965, has traditionally focused on lettings, block management, and portfolio management across south and central London.

The company has now expanded its services to include residential sales and building surveying. Alongside these new offerings, Avrasons has upgraded its internal systems, selecting Alto as its new CRM platform to replace its previous VECO system. This change followed a review of the agency’s operational requirements.

Director Stephanos Stephanides stated that the business wanted its technology and processes to evolve in line with its expanding service offering. Operations manager Richard Jennings noted that the switch to the new CRM coincided with the launch of the sales division, office refurbishment works, and recommendations identified during a recent Propertymark audit. Jennings explained that the audit highlighted opportunities to streamline processes, and the timing aligned with other operational changes at the agency.

These developments mark a significant shift for Avrasons as it broadens its service range and modernises its operations, which may be of interest to letting agents and inventory clerks monitoring changes in the south London property market.