Editor's note: This brief was summarised by The Property AI Team from a report by Landlord Today. Read the original article for full details.
Deposit Alternative Service Addresses Citizens Advice Concerns
A deposit alternative service has responded to recent criticisms from Citizens Advice regarding the sector. Citizens Advice raised concerns that some renters using deposit alternative products felt they were not given a clear choice and experienced pressure or felt misled during tenancy arrangements.
Gary Wright, chief executive of flatfair, acknowledged the concerns highlighted by Citizens Advice and stated that the findings should not be dismissed.
This development is relevant for UK letting agents and inventory clerks who may be involved in offering or explaining deposit alternative products to tenants.
Source: Landlord Today