Editor's note: This brief was summarised by The Property AI Newsroom from a report by Landlord Today. Read the original article for full details.

Finest Retreats Launches AI Assistant for Holiday Let Enquiries

Holiday lets management firm Finest Retreats has launched an AI assistant designed to support guest bookings and enquiries. The new service, named GuestAid, provides guests with instant, accurate guidance on property and equipment issues at any time, without the need to contact the management team.

According to Finest Retreats, GuestAid is trained on every appliance manual, heating system, and property-specific detail across its portfolio. The AI assistant is positioned as the most knowledgeable member of the team, able to address a wide range of guest queries related to property features and equipment.

For letting agents and inventory clerks, this development highlights the growing use of AI technology in property management, particularly in the holiday lets sector. The introduction of GuestAid may streamline guest communications and reduce the need for direct staff intervention in routine enquiries about appliances and property systems.