Editor's note: This brief was summarised by The Property AI Newsroom from a report by Mortgage Solutions. Read the original article for full details.

JammJar Appoints Kieren Pace as Customer Success Manager

JammJar has appointed Kieren Pace as customer success manager to enhance support for mortgage broker firms using its artificial intelligence (AI)-powered platform. Pace brings over nine years of experience in the mortgage technology sector, having previously held roles at 360 Lifecycle.

In his new role, Pace will lead customer success and work closely with firms as they implement the JammJar AI-powered operating system. He will also act as a link between customers and the product development team, ensuring that user feedback informs future platform development.

JammJar’s appointment of Pace comes ahead of the launch of its next-generation platform, which is set to be unveiled during a live webinar on 17 September. Brokers attending the event will have the opportunity to see the latest version of the platform, which will feature enhanced AI capabilities, configurable workflow automation, and new integrations.

For UK letting agents and inventory clerks, the appointment highlights JammJar’s focus on customer support and technology-driven solutions for the mortgage sector. The company’s approach includes providing guidance and support to firms adopting the platform, with an emphasis on ensuring successful implementation and ongoing value.