Editor's note: This brief was summarised by The Property AI Newsroom from a report by Property118. Read the original article for full details.

Landlords and Agents Face New Data Protection Obligations

Landlords and letting agents are being urged to remain compliant with new data protection requirements. The Data (Use and Access) Act requires those handling personal data to have a policy in place for dealing with complaints about the use of personal information.

According to a report by Property118, these new obligations apply to landlords and letting agents who process personal data. The requirement specifically includes having a formal policy for managing complaints related to the use of personal information.

While complaints about personal data use are described as rare in the private rented sector, the new rules mean that landlords and agents must still ensure they have appropriate procedures in place. This development is relevant for all professionals in the UK property sector who handle tenant or client data.

Letting agents and inventory clerks are advised to review their current data protection policies and ensure compliance with the latest legal requirements under the Data (Use and Access) Act.