Editor's note: This brief was summarised by The Property AI Newsroom from a report by Mortgage Strategy. Read the original article for full details.
NatWest Launches Dedicated New Build Phone Line for Brokers
NatWest has launched a dedicated new build phone line, giving mortgage brokers direct access to specialist support throughout the property-buying process. The service is available on 0345 026 0005 and connects brokers with trained business development managers who understand the specific considerations involved in new-build lending.
What the Line Covers
Brokers can use the line for pre-submission case discussions, criteria and development exposure checks, post-submission underwriting and valuation queries, urgent escalations and completion support.
Nadine Edwards, head of intermediary distribution at NatWest, said: "We know new-build cases can involve additional complexity and time-sensitive milestones. The New Build line gives brokers a direct route to specialist expertise, helping them get answers quickly and support their customers with confidence from enquiry to completion. It's important to us that we make our intermediaries services as helpful and efficient as possible."
Key Features of the New-Build Proposition
Key features of NatWest's new-build proposition include:
- Maximum loan-to-value of 95% on new-build houses and 90% on new-build flats, subject to lending criteria
- Green Mortgage options for qualifying properties on any new build, regardless of developer
- Builder and developer incentives considered up to 15%; incentives above 5% are deducted from the purchase price for lending purposes
- Mortgage terms of up to 40 years, with a maximum age of 75 at the end of the term
Brokers can also contact their NatWest business development manager or visit the NatWest Intermediaries website for the latest new-build criteria, products and guidance.
What It Means for Letting Agents and Inventory Clerks
The new line is aimed squarely at mortgage brokers, but new-build activity has knock-on effects across the rental and property management sectors. Understanding the incentives available on new-build developments, and the lending criteria that shape buyer demand, can be useful context for letting agents and inventory clerks working with newly completed stock.
Source: Mortgage Strategy