Editor's note: This brief was summarised by The Property AI Newsroom from a report by The Negotiator. Read the original article for full details.

Spicerhaart Invests £1.7m in Custom Property Management Portal with Rex

Spicerhaart has partnered with estate agency software provider Rex to develop a new property management system, investing £1.7 million over five years. The initiative aims to help the agency navigate regulatory changes, including the Renters’ Rights Act, and improve operational efficiency.

The new Rex Property Management platform is the result of two years of collaborative design and development between Spicerhaart and Rex. Spicerhaart contributed its experience in managing hundreds of thousands of tenancies, while Rex provided its expertise in advanced proptech solutions.

Spicerhaart stated that it initially designed its own tool but decided to customise an existing solution to better fit its operational needs. The company emphasised the importance of a system that could scale with its business and support the increasingly detailed compliance requirements faced by landlords and agents.

According to Spicerhaart, the platform was built around the way its teams actually work and the situations they encounter. The agency highlighted that the new system provides a foundation for introducing automation and selected AI tools, while maintaining the human service valued by landlords and tenants.

The collaboration also includes plans to further develop the online landlord platform and explore additional opportunities to adopt AI, following the recent launch of Rex AI.

This development is particularly relevant for UK letting agents and inventory clerks, as it reflects ongoing efforts within the industry to adapt to regulatory changes and leverage technology for improved property management and compliance.