Survey: 19% of Landlords Distrust Agents With Deposits
Lettings

Survey: 19% of Landlords Distrust Agents With Deposits

By Jordan Hale, Senior Lettings Editor · 21 July 2026 · 1 min read

Editor's note: This brief was summarised by The Property AI Newsroom from a report by Letting Agent Today. Read the original article for full details.

One in Five Landlords Express Distrust in Agents Handling Deposits

A recent survey by The Letting Partnership has revealed that 19% of landlords in England do not trust letting agents to correctly handle rental income and tenancy deposits.

The survey, which included responses from 890 landlords, aimed to understand landlord attitudes towards trust, compliance, and professional standards in the lettings sector. The findings highlight ongoing concerns among a significant minority of landlords regarding the management of financial aspects by letting agents.

This research is particularly relevant for UK letting agents and inventory clerks, as it underscores the importance of maintaining high standards of compliance and transparency in handling client funds.


Source: Letting Agent Today
About the author
Jordan Hale
Senior Lettings Editor

Jordan Hale leads The Property AI's lettings coverage with a focus on UK rental legislation, agent compliance, and the day-to-day pressures facing letting agents. Articles bylined Jordan Hale combine current trade reporting with practical guidance for letting agents and inventory…

Specialises in: Renters' Rights Act, EPC regulations, tenancy deposit schemes, agent licensing, Right to Rent compliance.

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