Survey: 19% of Landlords Distrust Agents With Deposits
Lettings

Survey: 19% of Landlords Distrust Agents With Deposits

By The Property AI Team · 21 July 2026 · 1 min read

Editor's note: This brief was summarised by The Property AI Team from a report by Letting Agent Today. Read the original article for full details.

One in Five Landlords Express Distrust in Agents Handling Deposits

A recent survey by The Letting Partnership has revealed that 19% of landlords in England do not trust letting agents to correctly handle rental income and tenancy deposits.

The survey, which included responses from 890 landlords, aimed to understand landlord attitudes towards trust, compliance, and professional standards in the lettings sector. The findings highlight ongoing concerns among a significant minority of landlords regarding the management of financial aspects by letting agents.

This research is particularly relevant for UK letting agents and inventory clerks, as it underscores the importance of maintaining high standards of compliance and transparency in handling client funds.


Source: Letting Agent Today
The Property AI Team — the team behind The Property AI's inventory software, covering UK lettings compliance, deposit-dispute evidence and inventory best practice.

Your next inventory, written for you

Photograph each room and The Property AI drafts a branded, deposit-dispute-ready report in minutes. 3 free reports within 14 days · no credit card.

Create your first report free
or book a demo