Editor's note: This brief was summarised by The Property AI Newsroom from a report by Property118. Read the original article for full details.
Tenants May Claim Up to £25,000 Compensation Under PRS Ombudsman Scheme
The government has indicated that tenants could be awarded compensation of up to £25,000 under the PRS Ombudsman Scheme. This is part of measures introduced through the Renters’ Rights Act.
The PRS Ombudsman scheme is designed to provide tenants with a quick, fair, impartial, and binding resolution process for complaints about their landlord. According to the report, the government has hinted at the possibility of compensation awards reaching £25,000 for tenants who bring successful complaints.
Property118 notes that Peers have previously raised concerns that the scheme could have an impact on landlords, but no further details are provided in the source.
Letting agents and inventory clerks should be aware of the potential for significant compensation claims under the new scheme, as well as the emphasis on fair and binding dispute resolution for tenants.
Source: Property118