Tenants Ordered to Pay Landlord £3,240 After Failed RRO Claim
UK Property News

Tenants Ordered to Pay Landlord £3,240 After Failed RRO Claim

By Jordan Hale, Senior Lettings Editor · 19 July 2026 · 1 min read

Editor's note: This brief was summarised by The Property AI Newsroom from a report by Property118. Read the original article for full details.

Tribunal Orders Tenants to Pay Landlord £3,240 Over Withdrawn RRO Claim

Six tenants have been ordered to pay a landlord £3,240 following a tribunal decision regarding a failed rent repayment order (RRO) claim. The First-tier Tribunal found four examples of unreasonable conduct by the tenants in a claim that was ultimately withdrawn.

The original RRO claim was worth about £60,000 and related to a licensing period that, according to the tribunal, did not exist. The tribunal determined that the east London HMO property in question had been licensed throughout the relevant period.

For letting agents and inventory clerks, this case highlights the importance of verifying property licensing status before pursuing or responding to RRO claims. The tribunal’s decision to award costs against the tenants was based on findings of unreasonable conduct during the proceedings.


Source: Property118
About the author
Jordan Hale
Senior Lettings Editor

Jordan Hale leads The Property AI's lettings coverage with a focus on UK rental legislation, agent compliance, and the day-to-day pressures facing letting agents. Articles bylined Jordan Hale combine current trade reporting with practical guidance for letting agents and inventory…

Specialises in: Renters' Rights Act, EPC regulations, tenancy deposit schemes, agent licensing, Right to Rent compliance.

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