Editor's note: This brief was summarised by The Property AI Team from a report by Landlord Today. Read the original article for full details.
Survey Finds Many Tenants Unaware of Deposit Challenge Rights
A survey of private rental sector tenants has revealed a conspicuous lack of knowledge about deposit disputes, according to Landlord Today.
The study involved 860 tenants from across England and Wales, as well as well over 700 landlords. It found that 38.2% of tenants say they are not aware that they have the right to formally challenge deductions through a government-backed scheme.
For letting agents and inventory clerks, the findings point to a potential gap in tenant understanding of the deposit dispute process.
The headline figure — that more than a third of tenants surveyed did not know about the formal challenge route — suggests many renters may not be engaging with the mechanisms available to them when deductions are proposed at the end of a tenancy.
Source: Landlord Today